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For
over 30 years, our manufacturing jewelers have supplied gemstone rings
of superior craftsmanship to thousands of retail jewelry stores in the
United States.
Our management offices are located at
1717 S. Boulder Ave.
Suite 109
Tulsa, OK 74119
We invite you to visit our offices personally or
Phone us at : toll free at toll free at (800) 418-7678
Fax us at : (918) 699-0035
Our Chief Operating Officer is a graduate of the Gemological Institute of America,
the world’s leading authority on gemstones and diamonds and is always
available to answer your questions regarding gemstones and jewelry.
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Diamond Pendants Only meets all BBBOnLine Reliability standards
for ethical online business practices. You will find us listed as a
safe shopping site on Better Business Bureau Online site. |
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You will also find us listed as a local member in good standing of the
Better Business Bureau at the Eastern Oklahoma chapter. |
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For more than 100 years, Manufacturing
Jewelers & Suppliers of America has been
helping to advance the jewelry manufacturing industry. |
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Jewelers
Vigilance Committee (JVC) is a not-for-profit trade association whose
mission is to maintain the jewelry industry's highest ethical
standards. For both trade and consumers, they are the industry’s
guardian of ethics and integrity. |
You can purchase jewelry with confidence on DiamondPendantsOnly.com because our Buyer Protection Plan assures you of a safe, trustworthy online transaction.
1. 100% Guaranteed Satisfaction: if you are not satisfied with your jewelry purchase, for any reason, we guarantee you a prompt full refund within 30 days of purchase date. We do not charge restocking fees. Returning an item is fast and easy.
2. Certified Safe and Secure Transaction:
The DiamondPendantsOnly.com site carries certification of security. Your
name, address and credit card information are 128-bit encrypted, which
renders them invisible during the internet transfer. Our banking
partners, Wells Fargo and Authorize.net are the industry leaders in secure online transactions.
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3. 100% Privacy Policy:
We regard your privacy as a matter of serious respect. We will not
share your name, email address or personal information with any outside
party.
4. Independent Purchase Protection: We are a member of Square Trade,
an independent arbitration site that is devoted to building trust
between internet buyers and sellers. If you are not satisfied with your
purchase or service from us, we are bound by their guidelines to
satisfy your complaint.
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5. Zero Liability: You can shop confidently at DiamondPendantsOnly.com knowing that your credit card is protected.
MasterCard, Visa and American Express provide protection against
unauthorized use of your credit card for online purchases. Should any
unauthorized use of your card occur, you'll pay nothing.
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6. Independent Appraisers Network: We encourage you to have your genuine gemstone rings appraised by a qualified independent third party for insurance purposes and for your own peace of mind. The American Society of Appraisers will provide you with a list of qualified gemologists in your area.
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Speak with a jewelry expert: when you contact customer
service at DiamondPendantsOnly, you will be speaking with a
qualified jewelery expert who actually works at our offices.
Your contact is empowered to answer your gemological
questions, help you with website navigation, assist in
completing a transaction or expedite your order on the spot.
Unlike other websites, we never use outside 800-number
operators to answer our customer service lines. |
Easy, extended access to our personal help: we are available to answer your needs around the clock, and provide several options for your communication:
1. Direct Telephone Service:
We are always available between 9 a.m. and 5 p.m. Central time, and
often available as early as 6 a.m., and as late as 8 p.m. Our toll free
customer service number is toll free at toll free at (800) 418-7678. If you don't
get an immediate live answer, leave a voice message for our customer
service department and they will return your call promptly.
2. Live Online Chat: you may
contact our on-staff jewelry experts during daytime and evening hours
using our live online chat feature. This is especially helpful if you
are having difficulty completing a transaction. To access live chat, click the icon at the top left of any page
3. Email Service:
If you ask a question via email, we will usually respond within 3 hours
and often respond within 15 minutes. When you send an email to:customerservice@diamondpendantsonly.com it is actually received by our top 7 staff executives. You can be confident that your request will be handled promptly and professionally.
4. Fax Service: We are always available via fax at (918) 699-0035.
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