Our Warranties

Our 30-Day Return Procedures:

If for any reason you aren't satisfied, you can return your diamond pendant for a refund or exchange. If you have any questions about our return procedure, please don't hesitate to contact us.

To return diamond earrings, follow our three step process:

1. If within the US, call us at the number above for a Return Authorization Code. Write this code on the return label found at the bottom of your original invoice and affix the label to the outside of the box.
2. Place all the original packaging in the box.
3. On your invoice, if the price of the item you're returning is listed as:
   
   Less than $500: You can ship it via any carrier. Be sure to ship your item fully insured, and request a return receipt for confirmation that your shipment has reached its destination. *
   More than $500: Ship your package via US Postal Service Registered Mail™, insured for the total value of the contents, and request a return receipt for confirmation that your shipment has reached DiamondStudsOnly.* (FedEx® and UPS® will not insure merchandise over $500.)

Once your return is received, it will be reviewed by our Quality Assurance department. You will receive e-mail notification regarding your return or exchange within seven business days.

Any unauthorized, improperly packaged, or non-insured packages will be returned to sender.

* DiamondPendantsOnly will not be responsible for loss or damage of return shipments.